matusiak weblog

The new kitchen cabinets arrived exactly a week ago. In that time, they have taken up a lot of space in my living room and done nothing for the storage/organizational potential of my kitchen. Although Lowe’s promised a ‘cradle-to-grave’ sort of project management, I have had to chase them around at each stage and make literally dozens of phone calls each week. No one ever calls you back and when you call them, you can expect to be on-hold for hours. Courtesy is not the hallmark of the construction industry and its associated building services.

One cabinet was built incorrectly and somehow got past Quality Control. Another cabinet and a piece of toekick molding did not show up at all. I now have to wait another week for those to show up before they will even schedule my install. Want to re-do a home? Here is my advice. Save yourself a lot of trouble and worry — Never renovate anything! Just buy something functional that you can afford. Otherwise you may wind up with more problems than you’ve got time to solve.

This entry was posted on Thursday, September 6th, 2007 at 4:06 pm and is filed under grousing, life. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.